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    Terms and Conditions

    Last Updated: 28 Nov 2025

    By using our website, purchasing our products, or interacting with us, you agree to the following terms and conditions. Please read them carefully before placing an order.

    Use of Website

    You agree to use this website for lawful purposes only. You must not misuse the site, attempt unauthorized access, or engage in any activity that may disrupt our services.

    Product Information

    We strive to display accurate details, colors, sizes, and photos of all products. However, slight variations may occur due to lighting or screen settings. Such differences are not considered defects.

    Orders and Pricing

    All prices listed on the website may change without prior notice. We reserve the right to cancel or refuse an order due to incorrect pricing, stock issues, or suspected fraudulent activity.
    An order is confirmed only after successful payment and receipt of an official confirmation message from us.

    Processing and Delivery

    Our standard dispatch timeline is 7–15 days from the order date. Delivery duration depends on the destination, courier partners, and customs processes.
    We ship worldwide, and it is the customer's responsibility to provide accurate delivery information. We are not responsible for delays caused by third-party couriers.

    Returns and Replacements

    Returns are accepted only for damaged or defective items. An unboxing video showing the full opening process is mandatory to raise a return request.
    Products must be returned unused and in original condition with tags. Return shipping charges are the customer's responsibility. Refunds are given only if a replacement is not possible.

    Cancellation Policy

    Orders cannot be cancelled once processing has begun. You may request cancellation immediately after placing the order, but approval depends on the current status.

    Custom and Personalized Orders

    Customized or stitched products based on customer measurements are not eligible for cancellation, return, or replacement unless damaged during delivery.

    Intellectual Property

    All logos, product images, designs, and text on this website belong to Oh La La Dezigns. Any copying, reproduction, or distribution without permission is prohibited.

    Limitation of Liability

    We are not liable for delays, losses, or damages caused by courier services, customs clearance, payment gateway issues, or other forces beyond our control.
    By using the website, you accept that Oh La La Dezigns is not responsible for indirect or consequential damages.

    Privacy

    Your personal data is collected and used according to our Privacy Policy. By interacting with our website, you consent to the practices described there.

    Changes to Terms

    We may update these Terms and Conditions at any time. Continued use of our website after updates means you accept the revised terms.

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